VAT Invoicing and Consumer Receipts
VAT Invoices are only issued to Business Customers in accordance with HMRC Guidance.
All Consumers (Non Business) are issued with a full Recipt for every purchase made.
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Easy returns
Hassle Free Returns
We will ensure that should you make a mistake we will put it right for you, all you have to do is return the item to us and we can do the rest, and as long as the goods are in resalable condition we shall return the cost of the products to you, in accordance with the terms set out in the distance selling regulations.
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Free shipping
Free Shipping on some lines like Elstead Lighting (dependant on delivery location)
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100% Safe and Secure
Your Information and data is safe with us as we never sell, give away or use your data for anything else than your orders.
Your Credit Card transaction is secure through our Stripe Secure Payment Gateway, by the biggest ECommerce provider worldwide 🌎
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Our Shipping
All of our deliveries are picked and packed with care, and we want you to receive your lighting package undamaged on time. We select our carriers very carefully and we have selected DHL, TNT, Royal Mail, FEDEX and DPD carefully for many things but one is their delivery polices and contactless deliveries if required.
Every parcel is very well wrapped and packed for extra safety.